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If there are any problems with the placement of your order, please contact us: ipendesigns@gmail.com (201) 284-1686

Nanette M. Buchanan

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  • Refund/Cancellation Policy – I Pen Visions will refund any order within seven (7) days of receipt of purchase if said product is damaged during shipping or there are any visible problems with said purchase. Please email ipendesigns@gmail.com with a picture and description of the damage or missing material. Your refund or replacement of the item will be sent to you via credit, reimbursement, or reshipment. Please indicate in the email which method would resolve the matter. Any questions, contact (201) 284-1686

  • Fulfillment/shipping policy – You will receive a confirmation email for all services, shipments, and schedules. This email may initially indicate a change in delivery, scheduled times, and dates of events. Please email ipendesigns@gmail.com or contact (201) 284-1686 with any questions or changes that may be needed.

  • Terms & Conditions – Nanette M. Buchanan owns all work presented on this website. Under copyright laws in the United States, any duplication of any work here, sold by this proprietor, or shared without the permission of this proprietor will be held liable following the copyright laws.

       Privacy Policy – All data collected is used solely to complete the orders and is done so         with the permission of the customers and clients herein. Any information presented               on any of the pages within has been appropriately released by the owners of said                 materials.

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